Tickets, Tasks & Forms

TransXpert’s core functionality module that eliminates adversity from your workflow and streamlines complex operations, allowing you to maintain focus on your business.

Modern and intuitive approach to task assignment and management

Create, monitor, modify, assign and follow up on tasks in a clearly laid out environment that replaces all conventional forms of intra-office communication. Assign or receive tasks individually or as teams.

 

Superior task administration

The task and ticketing mechanism ensures that all tasks are completed within stipulated timelines and allow managers to rectify constrictions in the system instantly.

d

Type

Popular categories from administrative support to requesting human resource are included by default. More categories can be easily configured.

b

Priority Declaration

Switch between low, medium and high priority based on the urgency of the task and the resolution policy that exists in your organization.

h

Origin

Create a ticket originating from you or on the behalf of someone in your chain of command, creating a dual task assignment.

N

Approver

Approvals can be obtained or will exist by default for tasks, if or when needed.

Watcher

Assignment of a third internal party can be created if their involvement is imperative to the completion of the task.

h

Assignment

Assign the task or ticket to a resource pool or an individual. Individuals can pick up tasks voluntarily when they are assigned to their pool.

“On or off the field, practice and teamwork are the key to success.”

– Malcolm Jenkins

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