2.1Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, and postal address when you inquire about our ERP consultancy or team augmentation services.
• Business Information: Company name, industry, and operational details shared during consultations for SAP Business One, ASAB ERP, or Oracle NetSuite implementations.
• Job Application Data: Resumes, cover letters, and professional qualifications submitted for remote software development, full stack, software architect, QA/QC, UI/UX, or support roles.
• Payment Information: Billing details, such as credit card numbers or bank account information, for service payments.
• Feedback and Correspondence: Information provided through surveys, feedback forms, or emails to info@jauntsolutions.com.au.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on the Website, and click patterns to improve user experience.
• Device Information: IP address, browser type, operating system, and device identifiers to ensure compatibility with our digital platforms.
• Cookies and Tracking: We use cookies to enhance Website functionality, such as remembering your preferences for remote service inquiries. You can manage cookie settings through your browser.

2.3 Information from Third Parties

• Partners and Vendors: Data shared by partners involved in ERP consultancy or software development projects, such as cloud providers like AWS or Microsoft Azure.
• Public Sources: Professional profiles from platforms like LinkedIn for team augmentation recruitment.
• Clients: Information provided by clients about their employees or stakeholders during SAP Business One, ASAB ERP, or Oracle NetSuite implementations.

• Service Delivery: To provide ERP consultancy for SAP Business One, ASAB ERP, or Oracle NetSuite, including project planning, implementation, and support.
• Team Augmentation: To match remote full stack developers, software architects, QA/QC specialists, or UI/UX designers with client projects.
• Communication: To respond to inquiries, send project updates, or provide support via email or phone.
• Website Improvement: To analyze usage data and enhance the digital experience on www.jauntsolutions.com.au.
• Recruitment: To process job applications for remote software development roles and assess candidate suitability.
• Billing and Payments: To process payments for services, ensuring secure transactions for Australian clients.
• Compliance: To meet legal obligations under the Privacy Act 1988 and other Australian regulations.

• Service Providers: We engage trusted third parties, such as cloud providers (e.g., AWS for software development) or payment processors, to support our operations. These providers are bound by strict confidentiality agreements.
• Business Partners: We may share data with partners involved in ERP consultancy or team augmentation projects, such as SAP Business One or Oracle NetSuite vendors, to ensure seamless service delivery.
• Legal Compliance: We disclose information if required by Australian law, such as in response to a court order or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale, personal information may be transferred to the acquiring entity, with safeguards to protect your privacy.

We do not sell or rent personal information to third parties for marketing purposes. For example, when implementing ASAB ERP for a Melbourne manufacturer, we may share project details with a cloud hosting provider to ensure system performance, but only with contractual protections in place.

Jaunt Solutions employs robust measures to protect personal information, particularly for remote and digital services. We store data on secure servers, often hosted on cloud platforms like AWS or Azure, which comply with Australian data protection standards. Security measures include:

• Encryption: Data is encrypted during transmission and storage to prevent unauthorized access.
• Access Controls: Only authorized personnel, such as software architects or support staff, can access sensitive data.
• Regular Audits: We conduct security audits to ensure compliance with the Australian Privacy Principles.
• Incident Response: In the unlikely event of a data breach, we follow the Notifiable Data Breaches scheme under the Privacy Act 1988, notifying affected individuals and the Office of the Australian Information Commissioner (OAIC).

Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. For example, client data related to an ERP consultancy project may be retained for seven years to comply with tax regulations, after which it is securely deleted.

As a global provider with a strong presence in Australia, Jaunt Solutions may transfer personal information to remote team members or service providers outside Australia, such as in Pakistan or cloud servers in the United States. We ensure that such transfers comply with the Australian Privacy Principles, using:

• Standard Contractual Clauses: Agreements with overseas recipients to protect data.
• Compliance with Local Laws: Ensuring recipients adhere to privacy standards equivalent to the Privacy Act 1988.
• Client Consent: Obtaining explicit consent when sharing sensitive data, such as during team augmentation for software development.

For example, a full stack developer in Pakistan working on an Australian client’s project will access data through secure, encrypted channels, with safeguards to protect client privacy.

Under the Privacy Act 1988, you have rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Complaints: Lodge a complaint if you believe we have mishandled your information.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at info@jauntsolutions.com.au. We will respond within a reasonable timeframe, typically within 30 days, as required by Australian law. For instance, a client seeking details about their ERP consultancy data can request a report, which we will provide securely.

Our Website uses cookies and similar digital technologies to enhance user experience and analyze performance. Cookies may track your browsing behavior, such as pages visited or time spent on www.jauntsolutions.com.au. You can:

• Accept Cookies: Allow all cookies to personalize your experience.
• Manage Preferences: Adjust cookie settings via your browser or our Website’s cookie banner.
• Opt-Out: Disable non-essential cookies, though this may limit Website functionality.

For example, cookies help us remember your preferences when exploring ERP consultancy services, ensuring a seamless digital experience for Australian users.

Our Website may contain links to third-party sites, such as SAP Business One or Oracle NetSuite vendor pages. These sites have their own privacy policies, and Jaunt Solutions is not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

Our services, including ERP consultancy and team augmentation, are not directed at individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

For questions, concerns, or to exercise your privacy rights, please contact:

Jaunt Solutions
Email: info@jauntsolutions.com.au
Website: www.jauntsolutions.com.au
Address: Available upon request for Australian clients

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

As an Australian business, Jaunt Solutions adheres to the Australian Privacy Principles (APPs) under the Privacy Act 1988. We are committed to transparency, particularly for clients engaging our ERP consultancy and team augmentation services. For example, when implementing ASAB ERP for a Brisbane business, we ensure all data handling complies with APP 11 (security of personal information) and APP 8 (cross-border disclosure).

We also provide tailored support for Australian clients, ensuring that remote software development teams, including full stack developers and UI/UX designers, follow strict privacy protocols to protect sensitive business data.